Year: 2025 | Month: December | Volume 14 | Issue 4
Assessing the User Satisfaction of E- Learning Platforms: A Study on University Students in Bangladesh
Nahida Shaulin*
Farha Tasnim
Jakia Sultana
Md. Rifat Ferdoush
Md. Mehedi Hasan and Md. Tasnimul Hasan Redoy
DOI:10.46852/2249-6637.03.2025.3
Abstract:
Since COVID-19 period, online learning has become a common phenomenon in higher studies. In Bangladesh, students are using local as well as global e-learning platforms such as 10 Minute School, Shikho, Coursera, etc. This study tries to find how satisfied universities students in Bangladesh are with such e-learning platforms. This research utilizes a quantitative method of research. In its findings, intention to use demonstrates the strongest relationship with satisfaction, underscoring the importance of user experience in driving platform adoption. It further shows that while many students like the flexibility and benefits of e-learning, they face challenges like poor internet, lack of technical support, uninteresting content, and difficulty in using such platforms. These insights can help universities, software developers, and policymakers make online education more effective and student-friendly in Bangladesh.
Highlights
- The COVID-19 pandemic has made e-learning platforms much more acceptable throughout the world, including Bangladesh
- This study tries to find out how satisfied university students in Bangladesh are with e-learning platforms.
- In its findings, intention to use demonstrates the strongest relationship with satisfaction, underscoring the importance of user experience in driving platform adoption.
Print This Article Email This Article to Your Friend
